Contact MooMenn

Need help choosing a product or checking an order? Contact MooMenn using the form below or email care@moomenn.com.

Help with an order

Include your order number, the email address used at checkout and the item you are asking about. For a damaged, faulty or incorrect item, a short description and photographs can help us investigate. Please do not send payment-card details.

View your orders for order details and available tracking information. Products from different fulfilment partners may arrive in separate parcels.

Returns & refunds

Read our Returns & Refunds Policy for eligibility, time limits and instructions. You can contact us to give notice of cancellation or ask for the appropriate return instructions. Do not send products to an office or supplier address without checking the return destination.

Product questions

Tell us the product name and the size, colour or option you are considering. We can help you request clarification about measurements, contents, ingredients or certification information before ordering.

Business details

MooMenn UK is a trading name of PHENIXCOOP LTD, registered in England and Wales. See our Business Details for the registered company information.

A registered office is not an automatic returns address. Contact us for the appropriate return instructions for your order.

For delivery information, visit Shipping & Delivery.